FAQs

1. Q: What is your minimum order? 
A: It depends on what you are buying. Normally, our minimum order is a 20' full container, but it doesn't mean that we don't accept LCL container (less than a container load). Just let us know the product that you are interested in and we can offer door to door service too.

2. Q: Could I get a sample? 
A: Yes, just specify your requirement and we will usually provide 10x 10cm or 20x 20cm samples. Normally our stone samples are all free of charge, but we will send the samples based on freight collect except for our long-term partner. Therefore, sometimes you're requested to provide a courier service account number.

3. What are your payment terms?
T/T ( 30% in advance,70% upon copy of B/L) and L/C at sight.

4. Q: Are there different grades of granite?
A: The answer is yes. We carry only first quality handpicked slabs. We have on site inspectors that check the quality and color of each slab before it is bundled and shipped to our facility.

5. Q: Why are your prices so competitive? 
A: Since you are buying directly from the manufacturer and exporter, which means "better business without the middle man".
 
6. Q: Could you guarantee your quality? How? 
A: For each order, regardless of quantity, our quality inspectors is responsible for conducting quality tests on all stone raw materials and finished products. Each order will be followed and monitored from beginning to end by experienced QC inspectors to ensure quality standards and punctual delivery. In addition, we also welcome clients to monitor product quality by either personally visiting our production areas or employing third party independent inspection companies. Quality is our culture! It is our principle that we will not ship any unqualified goods to our customers.